FAQs

Can the Ultralite Manikins be updated to be compliant with 2019 AHA Guidelines?

As you may be aware, Ultralite Manikins are NOT compliant with these new guidelines and cannot be upgraded. We created this buy-back program to help make our customers' transition to a high-quality, compliant Manikin as easy and affordable as possible.

To begin the buy-back process:

• Please ship your manikin(s) to our warehouse (you will be responsible for the cost of shipping). Ship your manikin(s) to:

MCR Medical Supply

Attn: Ultralite Upgrade

3341 Centerpoint Drive, Suite C

Grove City, OH 43123

• Once we receive the manikin(s), we will evaluate the condition and assign a credit value (maximum $60 per manikin). Condition factors include blemishes or damage, movable parts present, carry bags, etc. The better the condition, the higher your credit potential. This credit amount is good towards the purchase of Prestan Professional Series Manikin(s) only. This includes any size or skin tone, individual or collection.

We're pleased to make upgrading with us more affordable, and want to help get you up to date with new guidelines through this special offer.

If you have any questions about the buy back process, need more information about the program, or additional information about Professional Series Manikins and their features, please contact our main office at 614-782-2100.